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API access only returns your own campaigns

If you connect Zapier or call the API, the key only sees campaigns on your account. Asking for someone else’s campaign id comes back as not found. A missing or bad key is rejected before any data is returned. Bad ids and bad JSON should get a normal client error, not a server error. If a call fails, check the key first, then the id. Use this for your own participants and campaigns. It is not a way to read another member’s list.

Needs an answercommunity/governancemaidabarrientosTEAM8/6/2026

0 replies· active 8/6/2026

How publishing a brand works

You can set up a brand before you pay. It stays private, and the widget will not take signups yet. When you are ready for it to go live, publish that brand at $9/mo. After payment the campaign can be public and the widget can accept signups. Each extra brand is another $9/mo. Cancel anytime and that brand goes back to private. I set the first brand up, checked the campaign while it was still private, then paid when I actually wanted people to join.

Getting startedmaidabarrientosTEAM10/16/2026

1 reply· active 10/16/2026

Widget signups wait until the brand is published

I embedded the widget, sent it to a friend, and the signup was refused. That was expected: the brand was still private. Publishing at $9/mo is what opens the widget. Until then the campaign page can exist, but new participants cannot join through it. Worth checking the brand’s billing status before you send the link out.

Getting startedmaidabarrientosTEAM10/2/2026

1 reply· active 10/3/2026

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